Privacy
Policy
Effective Date: 9th March 2025
This Privacy Policy explains how Clydebuilt Creative ("we", "us", or "our") collects, uses, shares, and protects your information. By using our services, website, or engaging with us in any way, you agree to the terms of this policy.
1. Information We Collect
Personal Information:
We may collect personal data you provide directly, including:
Name
Email address
Phone number
Business name
Billing address
Payment details (e.g. if you pay an invoice)
This information is used to provide design and print services, process transactions, and maintain customer support.
Device and Usage Data:
We collect limited technical information when you visit our website, including:
IP address
Browser type and version
Operating system
Device type
Pages visited and actions taken
This helps us monitor site performance and improve user experience.
Cookies and Tracking Technologies:
We use cookies and similar technologies to:
Remember your preferences
Understand how visitors interact with the website
Improve site functionality
You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
Process enquiries and deliver quotes
Provide design and print services
Manage client communication
Improve our services and site functionality
Ensure security and prevent fraud
Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your data. We may share it in the following situations:
Service Providers: We use trusted third-party tools (e.g. for payment processing, email, analytics, and print fulfilment) to help deliver our services.
Legal Requirements: We may disclose your data if required to comply with legal obligations or respond to lawful requests.
Business Change: In the event of a merger, business transfer, or restructuring, your data may be transferred as part of that process.
4. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Data Rights (UK GDPR)
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (where we have no legal obligation to retain it)
Restrict or object to processing in some cases
Withdraw consent where processing is based on consent (e.g. marketing emails)
To exercise any of these rights, contact us at: info@clydebuiltcreative.com
6. Third-Party Links
Our website may contain links to third-party websites (e.g. print suppliers, payment providers). We are not responsible for the privacy practices of these external sites.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we’ve collected data from a minor, please contact us to request deletion.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any updates will be posted here with a new “Effective Date.” Continued use of our services implies acceptance of any changes.
9. Contact Us
For questions about this policy or your personal data, contact:
Email: info@clydebuiltcreative.com
Website: www.clydebuiltcreative.com